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Terms Of Sale

Cancellations & Returns

Standard products like cutting boards, samples and remnant slabs can be returned within 30 days of purchase. The product needs to be undamaged and unaltered. Return shipping costs are the responsibility of the customer though we are happy to use our shipping accounts for the discounts they offer and then invoice the customer for the charges.

Custom products can be canceled only before production begins. Once production has begun they can not be canceled for any reason. Custom products can not be returned.

Payments Required 

In most cases custom orders require a 50% deposit to be made before production begins with the balance due before the top(s) ship. This can be made via check, credit card or cash.

  • Check payments can be mailed to J. Aaron, 3160 Lenora Church Rd., Snellville, GA 30039.
  • Visa, Discover, MC and American Express payments can be made online by going here. 
  • Cash payments have to be made in person at our location in Snellville GA. 

Production Lead Times

Quoted production lead times are estimates only and not guaranteed. Typical lead times are 2-3 weeks.

Dispute Resolution

All disputes must take place in Atlanta, GA.

Questions? Give us a call at (404) 566-8299 today!

Why choose us?

the j. aaron difference
  • Decades of Knowledge & Experience
  • Dozens of Customizable Options & Wood Types
  • Transferrable Lifetime Warranty on Finished Counters
  • Nationwide Shipping & Local Pickup Available
Check Out Our Design Options
From in-counter functional options to custom color stain, make your countertops uniquely yours.
Upgrade Your Space

our reputation speaks for itself

  • “The entire process was a joy. Joshua's response to all of my questions was always timely and applicable to some of the challenges I faced during this kitchen remodel.” Angela F.
  • “So refreshing to deal with a small, family-run company that actually cares about and knows its product!” Courtney K.
  • “The craftsmanship is outstanding. I would definitely recommend this company to anyone.” Martin T.
  • “The sizing of my vanity counters fit perfectly due to their 3D laser measuring platform and the workmanship is clean and modern.” Jon N.
  • “Both Debra and Josh were so helpful, and I appreciated the email updates on the progress every step of the way. The installers were also fantastic and ensured everything was perfect!” Michelle L.

Get in touch!

fill out the form below or call us at (404) 566-8299.